Changi Airport Luggage Storage is available at all Singapore Airport (SIN) terminals & adjacent Jewel. You can store your baggage at Changi Airport locker at the main international airport of Singapore, where you can leave your suitcases, travel bags, backpacks, and other luggage and explore Singapore by public transport easily.
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At Singapore Changi Airport, you can leave your luggage at one of the baggage storage offices that are available in different terminals of the airport.
Luggage Storage at Changi Airport
The company "Smarte Carte", operating Changi Airport luggage storage offices at Singapore Airport, has branches in all 4 terminals of Changi Airport. You can find Singapore Airport's left luggage office in Jewel, which is adjacent to Terminal 1, and the branches in Terminal 2, Terminal 3, and Terminal 4, as all of them seem to be reopened.
Stay connected by pre-booking a discounted Singapore SIM card with easy pick-up at all terminals at Changi Airport. Otherwise, if your mobile phone is eSIM compatible, you can get eSIM Singapore by instant email delivery and use it right after landing in Singapore.
Jewel Luggage Storage
The main Singapore Airport baggage storage office is located in Jewel, an entertainment and retail complex linked to Terminal 1 of Changi Airport. If you will be arriving at Terminal 1, finding the left luggage office will be easy.
After collecting your luggage at the belt and passing customs, just walk directly, and you will clearly notice the sign directing to Jewel. As it is connected to the passenger terminal building, you might not even notice once you leave Terminal 1 and find yourself in Jewel. To locate Jewel Luggage Storage, just follow the signs leading to "Baggage Storage".
Once you enter Jewel from Terminal 1, the left luggage office will be on your left. Jewel Luggage Storage is located on Level 1, which is the same level as the Arrival Hall of Terminal 1; therefore, you don't need to take an escalator or lift to get there.
After turning to the left, keep walking directly, and you will pass Early Check-In counters.
Baggage storage Jewel office is located next to the early check-in counters and is easily noticeable.
Be prepared to queue up, as despite being quite expensive, left luggage service at Singapore Changi Airport is really popular.
Luggage Storage at Changi Airport Terminal 2
Another convenient place for storing your baggage at Singapore Airport is luggage storage at Changi Airport Terminal 2. The left luggage office at this terminal is located just before the MRT Changi Airport station entrance, so you can drop your baggage before going down to take the train to the city. When going to the train station, you will find Terminal 2 baggage storage on your right.
Pass the Taxi Stand 2B, and you will see the Changi Airport luggage storage office right in front of you.
Luggage storage at Changi Airport Terminal 2 is by far less busy than the Jewel Luggage Storage office.
If you are planning to take a train to get into the city, you might prefer to use the Changi Airport locker at Terminal 2 to avoid queueing up and wasting your time at Jewel.
Luggage Storage at Changi Airport Terminal 3 & 4
You can also find luggage storage offices at Changi Airport Terminal 3 and Terminal 4. However, before using one of these baggage storage branches, make sure that you will be departing from the same terminal.
It can be especially inconvenient if you will be arriving at Terminal 4, leaving your baggage at luggage storage of Changi Airport Terminal 4 (see below), and departing from another terminal of Changi Airport, as you would waste lots of time picking up your baggage. To get to Terminal 4 and back, you need to take a bus, as it is not directly connected with other terminals.
At the time of our last visit to Changi Airport Terminal 4, the baggage storage there was available from 7:30 to 22:00 only, despite the fact that all Singapore Airport luggage storage branches are supposed to be working 24 hours. To avoid disappointment, check if there are no temporary adjustments of opening hours at the branch like it was at the time of our visit.
Price for Changi Airport Luggage Storage
The price of luggage storage at Singapore Airport depends on the size of your baggage. The price list was recently updated with a 1 SGD increase on each storage rate, so currently the cheapest luggage storage at Changi Airport costs 6 SGD per day.
The updated Changi Airport luggage storage price is as follows:
- Loose Item (hat, umbrella, keys, passport, or items smaller than A4 paper sheet size) - 6 SGD/day
- Small Baggage (cabin-size bag, tote bag, shopping bag, or below 10 kg) - 11 SGD/day
- Big/Odd Baggage (check-in luggage, backpack, boxes, stroller, wheelchair, car seat, or above 10 kg) - 16 SGD/day
- Extra Big Baggage (bicycle, surfboard, golf bag, etc.) - 19 SGD/day
The storage services are fully prepaid and strictly non-refundable, meaning that you won't be refunded if you decide to collect your baggage earlier than planned.
Luggage Storage Duration
The fees stated above are charged per day (between 0-24 hours).
For late collection, overdue charges will be imposed before the release of the deposit. You will need to pay the full day rate (24 hours) for overdue items as stipulated on the deposit slip.
The deposit not claimed on the stated due date shall be given a grace extension of 72 hours, subject to overdue charges.
Important! Pay attention that the terms and conditions of the service say that after the grace extension, the company might dispose of the deposit in any manner that they deem fit without any notice.
Collection of Deposited Luggage at Changi Airport
The deposited baggage is only released to the person who submitted it and you need to present a passport and official receipt (QR code) issued at the time of submission.
Other Terms & Conditions of Baggage Storage Service
No cash, valuable, and/or fragile items are to be stored. You have to lock and secure your bag properly prior to storing it. Baggage Storage reserves the right to refuse acceptance without providing any reason thereafter.
No contraband or anything corrosive, explosive, hazardous, infectious, dangerous, offensive, foul-smelling, or illegal should be stored in the deposit.
No article is to be added or removed from the deposit.
You need to allow them to make copies of your passport for verification purposes.
The company is not liable and/or responsible for any loss/damage whatsoever in relation to the deposit, including its contents therein, with the exception that the loss/damage is caused and proven by their negligence. In such a case, the liability of them, if proven, shall be limited to and not exceeding 50 Singapore dollars.
Our Experience with Changi Airport Luggage Storage
During our last trip to Singapore, we left one of our check-in luggage at Changi Airport baggage storage for 3 days, and it cost us 45 Singapore dollars at that time. The baggage storage service at Singapore Airport is not cheap, but it made our traveling much easier, especially considering tiny hotel rooms that are so common in Singapore.
The process of baggage storage at Changi Airport is pretty simple with the following steps:
1. We were lucky enough as only a couple of other customers were queueing up before us, so it took less than 5 minutes for us to get to the counter at Jewel Luggage Storage (at the time of collection the queue was much longer, so you might need to wait to deposit your luggage).
2. The staff of Changi Airport luggage storage weighed the luggage and asked for the duration of expected storage.
3. They scanned the passport and asked to additionally provide a phone number and email address (you do it on the computer by yourself). Make sure to provide the correct email address, as they will be sending by email a deposit slip together with a QR code that is needed for baggage collection.
4. After submitting the requested data, the QR code will show up on the screen, and you will be asked to take a photo of it for collection. The collection due date and time are also displayed on the screen.
As it was mentioned before, you will also receive this QR code and other baggage storage details by email submitted to them.
5. Then prepayment for the service needs to be done by cash or credit/debit card.
As we didn't have any Singapore Dollars with us at that time, we've used our Wise Card to pay the fee (45 SGD), and it was much cheaper than using the card issued by the bank in Europe. For this transaction we've got the mid-market exchange rate, and the conversion fee was just 0.15 EUR.
6. For the collection of your baggage from Changi Airport luggage storage, you don't need to wait in the main queue as baggage collection is done at the right end of the office. We were only asked to show the QR code. However, the guy returning baggage didn't even scan it and only checked the reference code above the QR code to reconfirm if the person collecting the baggage is the same as in the passport photo that is stored in their system. You might need to present your passport, though.
As we were collecting our luggage on time, no overdue fees were charged.
Tips
If you don't want to store your baggage at the airport but still would like to explore Singapore without dragging luggage around the city, take luggage concerns off your hands with LuggAgent's same-day luggage delivery and get your baggage delivered from the airport to your Singapore hotel.
Baggage storage offices at Singapore Changi Airport also offer baggage wrapping service even if their location for departing passengers might not be that convenient. There are other service providers offering Baggage Wrapping at Changi Airport.
If you don't have a credit card and will be paying for luggage storage in cash, check what currency exchange options you have for getting Singapore dollars at Changi Airport: Currency Exchange at Singapore Changi Airport.
Take the worry out of your arrival at Singapore Changi Airport and pre-book a safe and reliable private transfer to your hotel in Singapore. Skip the long taxi lines and travel in air-conditioned privacy instead by booking Changi Airport Transfer.
